Returns & Refunds policy

All sales of goods, services, and resources are final. No refunds will be offered.

Services must be cancelled prior to first meeting to receive a full refund. You must request cancellation of the meeting no later than 48 hours prior to meeting. After that, if you wish to cancel, your charge will be prorated as a credit to your account.

You can inform us of your decision by e-mail hello@jessicabeaty.com

If a return or cancellation is granted, you will be reimbursed within 1 week (7 days) of cancellation confirmation date. If not granted, your credit will be added to your account within 24 hours of cancellation confirmation date.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days

  • The goods are in the original packaging

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

  • The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

  • The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

  • All digital resources and personal services are non-refundable

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

1304 Parkside Dr S. Wyomissing, PA 19610

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail hello@jessicabeaty.com